How much does shipping cost?
New Zealand wide.
Shipping is charged at a flat rate of $6.50 per order or FREE if you order over $75 (simply enter FREESHIP75 at the checkout). Deliveries are processed promptly upon receipt of full payment.
International - Please add your item(s) to the cart and it will calculate your shipping.
How long does shipping take?
TIGS&BOO uses various courier companies. Delivery may take between 2 and 3 days within NZ and up-to 14 days internationally.
While we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party. Delivery targets are a guide only. Delivery to rural or remote areas may take longer. We do not charge additional for a rural delivery.
Unfortunately we can not deliver to PO Boxes.
TIGS&BOO does not take responsibility for goods lost in transit or mail theft.
What is your return policy?
Should you wish to return your order, please notify us within 14 days of purchase.
If the goods are returned unopened and in their original condition, a refund will be processed promptly and payment made by the same method that you made the payment. Refund payments may take up to 7 business days to be received.
The value of the product will be refunded only, not the freight portion. The customer is responsible for the return freight cost of any items back to TIGS&BOO and must ensure that they are well packaged. Refunds will not be granted if returned items arrive damaged due to poor packaging.
Do you offer gift cards?
Yes, please contact us to find out more.
How can I view your Terms and Conditions?